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Use the information and tools on this page to prepare your school's infrastructure for online testing, including downloading the TestNav8 App.

User Guides

User Guides are used by Test Coordinators, Test Administrators, and technology personnel for technical instructions and troubleshooting.

Schedule a Call with Technology Support Specialists

Use the link below to schedule one-on-one support from Pearson's support specialists (i.e., Field Services Engineering) now through November . Technology coordinators may schedule a phone meeting with the Field Services Engineering team for "office hours" support.

This is an opportunity for technology coordinators to receive support with the following:

  • Technology set-up and site readiness
  • Questions about TestNav
  • ProctorCache set-up
  • TestNav configurations in PearsonAccessnext
  • Infrastructure Trials (set-up as well as debriefing)